Terms of Service

1. Acceptance of These Terms

These Terms of Service govern your access to and use of perqami.com and any purchases made from PERQAMI, LLC. By visiting our website, placing an order, submitting information, or otherwise using our services, you agree to be bound by these Terms together with the policies referenced below.

If you do not agree with these Terms, please do not use the website or place an order through perqami.com.

2. Eligibility to Use the Website

You may use this website only if you have the legal capacity to enter into a binding transaction under the laws applicable to you. If you are using the website on behalf of a company or other organization, you confirm that you have authority to act on its behalf.

3. Website Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on perqami.com are accurate and current.

However, minor differences in color, appearance, proportions, packaging, or display may occur because of photography, screen settings, manufacturing variations, or other reasonable factors. We may correct typographical, pricing, technical, or descriptive errors where appropriate.

4. Orders and Order Acceptance

Submitting an order does not automatically mean that the order has been finally accepted. Orders may be subject to payment authorization, availability, fraud-prevention checks, shipping availability, and verification of the information provided during checkout.

We may refuse or cancel an order where reasonably necessary, including where an item is unavailable, payment cannot be authorized, information appears materially incorrect, suspected fraud is identified, or fulfillment would violate applicable law. If payment has already been collected for an order that we cancel, the appropriate amount will be refunded to the original payment method.

5. Prices and Transaction Currency

Prices displayed through perqami.com are processed in the transaction currency stated in our Payment Policy and checkout page. Applicable shipping charges, taxes, or other amounts will be shown or calculated as appropriate during the ordering process.

For complete information regarding transaction currency and accepted payment methods, please review our Payment Policy.

6. Payments

Payments may be processed through authorized payment providers, including Stripe and PayPal, together with supported card and digital-wallet payment methods displayed during checkout.

Payment authorization, security measures, failed payments, refunds to the original payment method, and payment disputes are governed in greater detail by our Payment Policy.

7. Shipping and Delivery

Orders are subject to our shipping coverage, processing times, delivery estimates, shipping charges, free-shipping requirements where applicable, tracking procedures, customs requirements, and destination availability.

Delivery dates are estimates and may be affected by carriers, customs authorities, weather, destination conditions, or circumstances outside our reasonable control. Full shipping information is available in our Shipping Policy.

8. Customs, Duties, and Taxes

Orders shipped internationally may be subject to customs duties, import taxes, VAT, clearance charges, or other fees imposed by authorities in the destination country. Unless otherwise stated during checkout or required by applicable law, such charges are the responsibility of the recipient.

Additional details concerning international shipping and customs responsibilities can be found in our Shipping Policy.

9. Returns and Refunds

Eligible purchases may be returned in accordance with the conditions, time limits, return procedures, and item-condition requirements stated in our Refund & Returns Policy.

Return requests made outside the applicable return period may not be accepted unless applicable law provides otherwise. Approved refunds are returned through the applicable original payment method in accordance with our published procedures. Please review our Refund & Returns Policy for complete information.

10. Damaged, Defective, or Incorrect Orders

Customers should inspect their orders promptly after delivery. If an item is received damaged, defective, incorrect, or materially different from the order, customers should contact us within the reporting period stated in our policies and provide reasonable supporting information where requested.

The applicable reporting process and resolution procedures are explained in our Refund & Returns Policy and Shipping Policy.

11. Privacy and Personal Information

Personal information collected through perqami.com is handled according to our Privacy Policy and applicable privacy requirements. We use reasonable technical and organizational measures to protect customer and transaction information.

Our practices concerning HTTPS and SSL/TLS protection, Stripe and PayPal processing, data retention, GDPR rights, cookies, transaction records, and payment-dispute information are described in our Privacy Policy.

12. Acceptable Use

You agree not to misuse perqami.com or interfere with its normal operation. You must not knowingly introduce malicious software, attempt unauthorized access, circumvent security controls, submit fraudulent orders, misuse payment systems, impersonate another person, or use the website for unlawful purposes.

We may restrict access, cancel transactions, or take other reasonable action if we believe website use presents a security, fraud, legal, or operational risk.

13. Intellectual Property

Unless otherwise stated, the website structure, original text, graphics, design elements, branding, and other content published by or for PERQAMI, LLC are protected by applicable intellectual property laws.

You may access website content for ordinary personal shopping purposes. You may not reproduce, commercially distribute, republish, modify, or exploit protected website content without appropriate authorization, except where applicable law permits such use.

14. Third-Party Services

Certain functions of the website depend on third-party providers, including payment processors, shipping carriers, hosting infrastructure, security services, and other service providers required to operate the website and complete transactions.

We are not responsible for independent third-party systems or services beyond the extent required by applicable law. Use of third-party services may also be subject to their own terms and privacy practices.

15. Limitation of Liability and Force Majeure

To the maximum extent permitted by applicable law, PERQAMI, LLC will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or circumstances beyond our reasonable control.

We will not be responsible for delays or failure to perform caused by events reasonably outside our control, including natural disasters, severe weather, carrier interruptions, customs delays, governmental actions, labor disruptions, telecommunications failures, payment-network interruptions, cyber incidents, or other force majeure events.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.

16. Governing Law, Jurisdiction, and Disputes

These Terms, transactions conducted through perqami.com, and disputes arising from the use of our services will be governed by the applicable laws of the country in which the business address 317 W Forsyth St, Ste 315, Jacksonville, FL 32202, US is located, without excluding any mandatory consumer protections that apply under applicable law.

Where a dispute cannot be resolved directly between the customer and PERQAMI, LLC, the dispute shall, to the extent permitted by law, be submitted to the courts of competent jurisdiction responsible for the location of 317 W Forsyth St, Ste 315, Jacksonville, FL 32202, US.

The parties agree that disputes requiring judicial determination may be handled by the competent courts having lawful jurisdiction over that address and location. Nothing in this section prevents a customer from exercising any mandatory right to bring a claim in another competent jurisdiction where such a right cannot legally be waived.

17. Changes, Severability, and Contact

We may update these Terms when reasonably necessary to reflect changes in our services, payment arrangements, operational practices, legal requirements, or related website policies. The version published on perqami.com will apply from its stated effective date.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

If you have questions about these Terms, an order, or a dispute, please contact us at contact@perqami.com or through our Contact Us page.